Informativa sulle spedizioni
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
We ship worldwide. Estimated delivery times:
- Italy: 7–15 business days
- European Union: 5 business days
- Rest of the world: 15 business days
Delivery delays can occasionally occur due to customs clearance or carrier delays.
Shipment Confirmation and Order Tracking You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes PetMarket is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages PetMarket is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at nix.studiosg@libero.it with your order number and a photo of the item's condition. We will do our best to resolve the issue.
Contact Us For any questions related to shipping, please contact us at nix.studiosg@libero.it.